Privacy & Data Protection Policy: Skyline Products LTD

Last Updated: 3rd March 2026

Skyline Products LTD ("we", "us", "the Company") collects and uses personal data regarding past, present, and prospective customers to conduct our business and meet customer requirements effectively. We recognize that the lawful and correct treatment of personal data is essential to successful operations and maintaining customer confidence.

This policy (together with our Terms of Use) governs the collection, storage, and use of personal information. By engaging with Skyline Products LTD as a customer, you acknowledge the practices described in this policy.

1. Our Policy and Contacting Us

1.1. Any personal data we collect, record, or use—whether on paper, computer, or other media—is protected by safeguards to ensure compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.2. We adhere to the core principles of data protection, ensuring data is:

Processed lawfully, fairly, and transparently.
Collected for specified, explicit, and legitimate purposes.
Adequate, relevant, and limited to what is necessary.
Accurate and kept up to date.
Kept in a form which permits identification of data subjects for no longer than is necessary.
Processed in a manner that ensures appropriate security.

1.3. Data Controller Information:

Company Name: Skyline Products LTD
Registered Address: Unit G1 Royle Pennine Trading Estate, Lynroyle Way, Rochdale, OL11 3EX
Company Reg No: 07193620
VAT Reg No: GB 99679804

1.4. Contact: For any questions regarding your data, please email info@skylineproducts.co.uk or call 07503 868 588.

2. Information We Collect

2.1. Information you provide: This includes data shared when filling out forms on https://skylineproducts.co.uk, applying for an account, or contacting us via phone or email. This may include your name, business address, email, phone number, financial/bank details, and identification for business partners or directors.

2.2. Information we collect automatically: During website visits, we may collect technical information such as your IP address, login data, browser type, and page interaction statistics (load times, etc.). We may also use CCTV surveillance at our physical premises for security purposes.

2.3. Sensitive Data: We do not typically collect "special category" data (e.g., race, health, religion). If such collection becomes necessary, we will obtain your explicit consent.

3. Lawful Basis for Processing

In accordance with UK law, we process your data under the following legal bases:

Contractual Necessity: To fulfill orders and manage your account.
Legal Obligation: To comply with tax, anti-money laundering, and regulatory requirements.
Legitimate Interests: For fraud prevention, website security, and internal analysis to improve our services.
Consent: For specific marketing activities where you have opted in.

4. Credit Reference and Fraud Prevention

4.1. To assess credit applications and prevent fraud, we may consult Credit Reference Agencies (CRAs) such as Creditsafe or TransUnion.

4.2. If false or inaccurate information is provided and fraud is identified, details will be passed to fraud prevention and law enforcement agencies to prevent money laundering and theft.

5. Your Rights

Under UK Data Protection law, you have the following rights:

Right to Access: Request a copy of the data we hold about you.
Right to Rectification: Ask us to correct inaccurate information.
Right to Erasure: Request deletion of data where there is no remaining legal ground for processing.
Right to Object: Object to processing based on legitimate interests or direct marketing.
Right to Complain: You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) (www.ico.org.uk).

6. Data Sharing and Storage

6.1. Third Parties: We may share data with sub-contractors (delivery services, payment processors) and analytics providers. We do not sell customer lists to third parties for their marketing purposes.

6.2. International Transfers: Data may occasionally be transferred outside the UK/EEA. In such cases, we ensure standard contractual clauses or adequacy regulations are in place to protect your information.

6.3. Security: All data is stored on secure servers. Payment transactions are encrypted using SSL technology. You are responsible for keeping your account passwords confidential.

7. Cookies

Our website uses cookies to distinguish you from other users. This helps us provide a better browsing experience and allows us to improve our site functionality. Please refer to our full Cookie Policy on our website for details.